One of the common errors appears on Windows 10 is “active directory domain services unavailable,” and it appears while a user connects a new printer to their system. If you are also facing the same error message while connecting to a new printer, then do not be afraid. We are here to help you, and this article is dedicated to how to solve this error and connect your new printer flawlessly with your PC. So what’s the wait? Let’s dive in.
Solution 1: Using Windows Troubleshooter
The first method is to use the Windows built-in troubleshooting tool to fix the active directory domain services unavailable error message. Let’s try it by following the steps mentioned here:
- Tap the Start key on your keyboard to bring the Start menu on the screen.
- In the start menu, type Troubleshooting and then hit Enter.
- Find and navigate to your printer and then use this Troubleshooter to check the ongoing printer issues.
- Once the scan completes, see if there are any recommendations and follow them.
- Now reboot the PC to experience the changes.
Solution 2: Inspecting Network Installation Issues
If you are using the network printer and your printer is connected to a network, then see the below instructions to solve the problem:
- head to the Start Menu and then type Control Panel.
- Now select Control Panel from results.
- Once that appears on display, click on the Printers option.
- Now navigate to Add a new printer.
- Press on Network Printer.
- Now search and select your connected printer.
Solution 3: Rebooting Printer Spooler
Here is a simple and effective fix for solving the “active directory domain services unavailable” message: Restart the Printer Spooler and see the magic. You can reboot the printer spooler by following the below-mentioned steps:
- Head to the Start menu.
- Now type services.
- Right-click on the Services icon.
- Find the Print Spooler service.
- Once located, right-click on Print Spooler.
- Choose Properties.
- If the service is running, then tap on Stop.
- Once the Print Spooler service stopped, tap on Start to reboot the print spooler.
- See if the error message persists.
Solution 4: Reinstalling Printer Drivers
This step might fix the active directory domain services unavailable error dialogue when the other methods failed to do so. All you have to do is open the Device Manager and then located the printer drivers. Once found, you have to uninstall them one by one, and once all drivers uninstalled, you will be needed to install the printer drivers once again from the printer manufacturer’s website. Their support team could also help in finding and installing compatible drivers for your new printer. Drivers are the main piece of software that allows your computer to communicate and run your printer. If the printer drivers are outdated, corrupted, or incompatible, then you will get active directory domain services unavailable message on your system while trying to connect your new printer. So make sure to connect your printer and then reinstall all necessary, compatible, and latest drivers to your device.
Hey I am David Root, a certified technical professional for ESET with over five years of experience. If you face any issue regarding your eset.com/activate then can help in all sorts of problem and get instant solution from ESET Experts in a small time period.
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